These Terms govern your use of ravebuilder.com and any services provided by Rave Builder LLC. By using this site or buying services you agree to them. If you are agreeing for a business, you confirm you have authority to bind it.
2. What we provide
Depending on your plan: a website, a review request system, missed-call text-back, lead follow-up automation, campaign sending, a shared inbox, a tracking phone number, and local SEO setup. The exact scope is whatever we agreed in writing.
3. Fees and billing
Service is $297 per month unless we agreed otherwise in writing, billed monthly in advance by automatic payment on the same calendar day each month.
Fees do not include third-party usage costs for phone, SMS, and email. Those are passed through to you at cost. If a payment fails we will retry and notify you, and service may be paused after 10 days past due.
4. Term and cancellation
Month to month. No long-term contract. Either party may cancel with 30 days written notice to [email protected]. Partial months are not prorated and prepaid amounts are not refundable.
5. What you own
You own your content, your domain, your customer data, and your brand. On cancellation, once your account is paid in full, we will export your site files and contact data to you within 14 days.
You do not own the underlying platform, our templates, our automation blueprints, or software we license to run your system. Those stay with us or our vendors.
6. Your responsibilities
You are responsible for the accuracy of everything you give us to publish, and for holding whatever license your trade requires.
California contractors: your license number must appear in your advertising, including your website, under Business and Professions Code section 7030.5. You are responsible for giving us that number and keeping it current.
You are responsible for getting consent before we message anyone on your behalf, and for the content of any campaign you approve. You will not ask us to message purchased lists.
7. Acceptable use
No unlawful, deceptive, infringing, or harassing content. No fake or incentivized reviews. We may suspend service for violations.
8. Third-party services
Your system runs on third-party platforms. Their outages, price changes, and policy changes can affect your service. We will tell you what we know, and we are not liable for their failures.
9. No guarantee of results
We do not guarantee rankings, lead volume, review counts, or revenue. Results depend on your market, your pricing, how fast you answer, and things outside our control.
10. Limitation of liability
To the fullest extent the law allows, our total liability for any claim is limited to what you paid us in the three months before the claim arose. We are not liable for lost profits, lost data, or indirect or consequential damages.
11. Indemnification
You will defend and indemnify us against claims arising from your content, your use of the service, or your violation of these Terms or of any law, including telemarketing and messaging laws.
12. Changes to these Terms
We may update these Terms. Material changes take effect 30 days after posting, and continuing to use the service after that is acceptance.
13. Governing law and disputes
California law governs, without regard to its conflict-of-law rules. Disputes will be brought in the state or federal courts located in Orange County, California, and both parties consent to that venue.
